Customer Some Faqs

Why do I need to change my filter regularly?

Changing your air filter regularly is essential for maintaining good airflow, improving indoor air quality, and keeping your HVAC system efficient. A dirty filter restricts airflow, forcing your system to work harder and potentially leading to increased energy bills and unnecessary wear and tear on your equipment.

How often should I replace my filters?

The frequency of filter replacement depends on several factors, including filter type, home conditions, and usage.

  • Standard 1-inch filters: Replace every 1-3 months.
  • Pleated or high-efficiency filters: Replace every 6-12 months.
  • Homes with pets or allergy sufferers: Replace filters more frequently (every 1-2 months) due to increased dust and dander.
How often should I have maintenance done on my air conditioner?

For optimal performance, your air conditioner should undergo professional maintenance twice a year—once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps catch potential issues early and ensures your unit runs efficiently year-round.

Is there anything I should check prior to calling for service?

Yes, here are a few things you can check before making a service call:

  • Thermostat settings: Ensure it is set to the correct mode (cooling or heating) and at the desired temperature.
  • Power supply: Make sure the circuit breaker hasn’t tripped and the system is receiving power.
  • Air filters: Check for a dirty or clogged filter that may be restricting airflow.
  • Drain line: If applicable, check for clogs in the condensate drain that could trigger a safety switch.

If none of these resolves the issue, give us a call for prompt assistance.

How do I know if my A/C unit is big enough?

The right A/C size depends on several factors, such as your home’s square footage, insulation, number of windows, and ceiling height. A unit that’s too small will struggle to cool your home, while one that’s too large will short-cycle, causing uneven temperatures and increased energy costs. A professional load calculation performed by our technicians ensures you have the right-sized system for your specific needs.

What maintenance is required for peak performance and a valid warranty?

To maintain peak performance and comply with most manufacturer warranties, regular maintenance is crucial. This typically includes:

  • Cleaning or replacing air filters as needed.
  • Ensuring the evaporator and condenser coils are free from debris and buildup.
  • Checking refrigerant levels and inspecting for leaks.
  • Cleaning the condensate drain line to prevent clogs.
  • Inspecting electrical connections and tightening any loose components.
  • Lubricating moving parts to reduce friction.
    Failing to perform regular maintenance can void your warranty, so be sure to schedule routine service to keep your system in good standing.
How long does a A/C unit last

Average of 10 to 12 years here in the warm, humid climate of Southwest Florida

Why is one room hotter or colder than the rest of my house
  • Possible lack of airflow
  • Poor insulation
  • More exposure, exterior walls
  • Excessive glass window exposure, drafting window
Why is my power bill so high

Longer run times due to

  • Lack of maintenance
  • Dirty Filter(s)
  • Possible low refrigerant charge
  • Low unit efficiency
Why did my A/C unit just turn off
  • Possible plugged condensate drain line, condensate safety switch
  • Bad batteries in the thermostat
How do I stop mold in my A/C unit
  • Proper maintenance and cleaning will help
  • Installing a UV light in the Air Handler
  • Installing an iWave ionization generator in the Air Handler
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Our certified technicians are equipped to handle a wide range of HVAC and electrical brands, ensuring high-quality service across Lee, Charlotte, Collier, and surrounding counties.